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FAQ

Question: Why can't I see any appointments on your Online Booking Calender?

Answer: I require all New Client booking inquiries complete my Appointment Request Form . This is a digital consultation form which is intended to streamline the scheduling process for the client as well as the business. This form will take 5-10 minutes for you to complete and will allow me to have all the information I need to find an appropriate appointment slot for you. 

Existing Bombshells can schedule appointments through my online booking site for the current calendar month. If you want to schedule further out please submit an appointment request form.

Question: What products do you use? 

Answer: I do my best to research products and choose to use environmentally concious and naturally derived products for the health and safety of you and myself. The color line I use is Kevin Murphy, as well as the retail. Kevin Murphy is an Australian Brand that goes beyond whats in the product, the packaging is created using 100% Ocean Waste Recycled Materials. For my smoothing systems I chose Cezanne Smoothing Products. This line does not have harsh fumes or chemicals like other toxic brands. Whenever, I must choose to go beyond what I keep in stock, for example with fashion color products, I always choose brands that are environmentally concious and safe.

Question: What is your cancellation policy?

Answer: My cancellation policy requires at least 24 hours to cancel or reschedule your appointment. For your convenience, my booking calendar software will automatically send you an appointment reminder at least 48 hours prior to your scheduled appointment. I ask for 24 hours notice to give the opportunity for someone else to take that appointment slot.

Question: Can I bring my children with me to my appointment?

Answer:  Due to limited space in my salon I do not permit visitors to accompany the client during their visit. I want your visit to be a truly authentic experience and I find having additional people at your appointment can deter from the one on one experience you're intended to have in my chair.

 

For safety and liability reasons, Children require adult supervision at all times within a salon environment and are only permitted in the salon if they are to be receiving a service.

 

Any additional visitors will be asked to leave the building. Minors ages 13-18 receiving a service and/or any client who requires physical assistance or supervision during their appointment may be permitted one visitor as an exception. Please inform me at time of booking if this accommodation is required.

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